Woodlands Endoscopy Center Wins Two Prestigious 2024 Press Ganey Human Experience Awards

AMSURG proudly celebrates Woodlands Endoscopy Center as a winner of both the 2024 Press Ganey HX Pinnacle of Excellence Award® and the 2024 Press Ganey HX Guardian of Excellence Award®. 

Press Ganey is the global leader in healthcare experience solutions and services. These honors are presented as part of the 2024 Human Experience Awards. The awards are included in Press Ganey’s annual ranking of the top hospitals and health systems in the country, based on patient and employee experience performance.   

The HX Guardian of Excellence Award® honors centers with 95th percentile or higher scores on survey measures. The honor is given annually to organizations with sustained performance within the top 5 percent for the reporting period from April 2023 to March 2024.  

Woodlands Endoscopy previously won the Guardian award in 2020 and 2023. 

The HX Pinnacle of Excellence Award® recognizes the top performers based on results of designated survey measures for the three-year award period. Winners are selected by volume-based subgroups using data from April 2021 to March 2024.  

Center Administrator Jennifer Thomas, RN, praised the center staff for these achievements.  

“We want our patients to feel comfortable from the moment they walk in. When you have staff that are happy coming to work, those feelings are projected to the patients,” Thomas said. “We are a team and have multiple people who have worked here for over 10 years. There is a feeling of family for staff and patients that come into our center.” 

The annual awards are selected from a competitive pool of more than 4,400 facilities.  

“Receiving this recognition from Press Ganey is a testament to AMSURG’s unwavering commitment to delivering patient-centered, high-quality, cost-effective care,” said AMSURG Chief Clinical Officer Abbey Vandersall, MD, MS. 

For more information about AMSURG and its award-winning centers, visit www.amsurg.com.